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We aim to deliver all our rattan garden furniture as soon as possible. Normally we deliver within 7-14 working days. On certain ranges we will contact you with 48 hours of your order being placed to arrange a convenient delivery day.
All our products include Free Delivery to most parts of the UK, typically this is Mainland UK. Other areas may incur a delivery charge, this will be clarified during the checkout process. Typically areas the incur additional charges are, but not limited to, remote areas of Scotland, Northern Ireland, Channel Islands. If you are unsure please contact us for a quote before you place your order.
Due to the size and nature of the products, we may not be able to deliver to all areas, this includes but not limited to; Southern Ireland, Isle of Man, Isle of White, Channel Islands and Scottish Isles. You will be made aware of any exclusions during checkout.
Q. If I order today, when will I receive my item?
A. If you order today, one of our customer services team will contact you with 48 hours to discuss the delivery service and to confirm when we will dispatch. Currently all our items have an estimated delivery date in weeks, which will help you to make an informed choice. We aim to deliver in-stock items within 7-14 working days.
Q. Can you do weekend deliveries?
A. At present we are unable to offer a weekend deliveries.
Q. I am only going to be available to take delivery at a certain time of day. What services are available?
A. Some of our delivery services offer a time slot for the day of delivery, unfortunately we cannot guarantee if this will be a AM or PM delivery time, We will contact you on your chosen delivery date with a timeslot. Please note: you maybe charged a redelivery fee if you agree to accept delivery and you are not available at the time of the call.
Q. How much is the delivery charge?
A. Delivery to all mainland UK addresses is completely free of charge! For customers further afield, we normally apply a surcharge to the total value at the checkout. These areas include Scottish Highlands, Scottish Offshore Islands, Northern Ireland.
For more information on delivery please contact us or call 0845 034 6570