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We pride ourselves on our professional service and will always endeavour for a hassle free after sales service.
We do expect your rattan furniture to arrive in perfect when it leaves the warehouse. If however, a damage has occurred during transit, please don't panic. All we ask is that you thoroughly check the product and contact us straight away, damages need to be reported to us within 48 hours of receipt of the goods.
When contacting us please quote your order number and explain the damaged. Our after sales care team will help resolve the issue, quickly and efficiently.